Shipping policy

 

Order Processing & Shipping Information

Processing Times
Each print and frame is carefully made to order. Please allow 3–4 working days for prints to be prepared, and 4–5 working days for framed pieces.

Shipping Services & Fees
We ship worldwide using reliable tracked services. Shipping costs are calculated automatically at checkout based on the weight of your parcel and delivery destination.

Estimated Delivery Times (from the date of order)

  • UK: 5–7 working days

  • Ireland: 7–12 working days

  • Europe: 7–12 working days

  • USA: 7–12 working days

  • Rest of the World: 7–21 working days

Please note that ‘working days’ do not include weekends, bank holidays, or public holidays in your country. Delivery estimates can be affected during busy times such as Christmas, Black Friday, or seasonal sales.

Changing Your Delivery Address
If you need to update your shipping address, please get in touch within 24 hours of placing your order. We’ll do our best to help, but we can’t guarantee changes once an order has begun processing.

Taxes & Duties

  • UK customers: VAT is included in the price; no extra charges apply.

  • International customers: Import duties or taxes may be charged when your parcel arrives, depending on your country’s regulations. These costs are the customer’s responsibility. If you’re unsure, we recommend checking with your local customs office.

Additional Notes
You’ll receive confirmation and tracking details by email — please check your spam or junk folder just in case. If your parcel seems delayed or gets held at customs, feel free to contact us; we’ll be glad to assist.

If you need any assistance, please email at hello@audreylisik.com for more help/info

RETURNS

As all Artworks are either made on demand or are one-of-a-kind, all sales are final, with no refunds or exchanges.
Exceptions count for gift cards, you have 14 days to request a refund if it has not been used.